Simple, fair terms
Clear rules so you can focus on patient care.
Last updated: 29 August 2025
These Terms of Service ("Terms") govern your access to and use of the Clinic Loop website, applications, and services (collectively, the "Services"). By using the Services, you agree to these Terms.
Accounts
You are responsible for maintaining the confidentiality of your account and credentials and for all activities occurring under your account. You must provide accurate information and promptly update it as needed.
Use of the Services
- Comply with all applicable laws and these Terms.
- Do not misuse the Services or interfere with their operation.
- Do not upload unlawful, harmful, or infringing content.
- You are responsible for the content you input and for obtaining necessary consents.
Customer/Lead Data
You retain ownership of the data you input into the Services. You grant us a limited license to process that data solely to provide and improve the Services and as otherwise permitted by our Privacy Policy.
Integrations
Certain features integrate with third-party services. Your use of such services is subject to their terms. We are not responsible for third-party services.
Subscriptions and Payment
Fees, billing cycles, and plan features are described at purchase. Unless otherwise stated, plans renew automatically until cancelled. You may cancel at any time, but fees are non-refundable except where required by law.
Acceptable Use
- No spam or unsolicited messages.
- No infringement of intellectual property or privacy rights.
- No attempts to probe, scan, or test vulnerabilities.
- No use that violates telecom or messaging provider policies.
Intellectual Property
The Services, including software and content provided by us, are protected by intellectual property laws. We grant you a non-exclusive, non-transferable license to use the Services in accordance with these Terms.
Termination
We may suspend or terminate access to the Services for breach of these Terms or for conduct that risks harm to the Services, users, or third parties.
Disclaimers
The Services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation.
Limitation of Liability
To the maximum extent permitted by law, Clinic Loop is not liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill.
Indemnity
You agree to indemnify and hold Clinic Loop harmless from claims arising out of your use of the Services or violation of these Terms.
Changes to the Terms
We may update these Terms from time to time. We will post the updated version on this page and update the "Last updated" date. Your continued use constitutes acceptance.
Governing Law
These Terms are governed by the laws of Queensland, Australia, without regard to conflict of laws.
Contact
Email: legal@clinicloop.ai
Address: Clinic Loop Pty Ltd, Brisbane, QLD, Australia